Privacy policy

Last updated: August 2026

This Privacy Policy describes how GALEX™ collects, uses, and shares your personal information when you visit or make a purchase from our store.

INFORMATION WE COLLECT

When you visit the site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. We also collect information about the individual web pages you view, what websites or search terms referred you to the site, and how you interact with the site.

When you make a purchase, we collect: your name, billing address, shipping address, payment information, email address, and phone number. We refer to this as "Order Information".

We do not store your full credit card number. Payment details are processed directly by our payment provider.

HOW WE USE YOUR INFORMATION

We use your Order Information to:
- Fulfill your order, including arranging shipping and providing tracking
- Communicate with you about your order
- Screen orders for potential risk or fraud
- Send you marketing emails, if you have opted in

We use the automatically collected information to improve our site and assess the success of our marketing campaigns.

SHARING YOUR INFORMATION

We share your personal information with third parties who help us provide our services:

- Shopify — powers our online store
- Payment processors — process your payment securely
- Fulfillment partners — receive your name and shipping address to ship your order
- Track123 — provides order tracking
- Judge.me — manages product reviews
- Email marketing providers — send order and marketing emails

We may also share your information to comply with applicable laws and regulations, to respond to a subpoena or search warrant, or to otherwise protect our rights.

We do not sell your personal information.

BEHAVIOURAL ADVERTISING

We use your personal information to provide targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising through the settings of the relevant platforms, or through the Digital Advertising Alliance's opt-out portal at optout.aboutads.info.

COOKIES

We use cookies to keep your cart working, remember your preferences, and understand how visitors use our site. You can control cookies through your browser settings, though disabling them may affect site functionality.

YOUR RIGHTS

If you are a resident of the European Economic Area or the United Kingdom, you have the right to access, correct, update, or delete the personal information we hold about you. To exercise this right, contact us at galexsupport@gmail.com.

If you are a California resident, you have the right to know what personal information we collect, request deletion of your information, and opt out of the sale of personal information. We do not sell personal information.

Your information will be transferred outside of Europe, including to the United States.

DATA RETENTION

We maintain your Order Information for our records unless and until you ask us to delete it.

CHILDREN'S PRIVACY

Our site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

MARKETING EMAILS

If you have opted in to receive marketing emails, you can unsubscribe at any time using the link at the bottom of any email, or by contacting us directly.

CHANGES

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. The updated version will be posted on this page.

CONTACT

For questions about this Privacy Policy, or to make a request regarding your personal information, contact us at galexsupport@gmail.com.